Mousumi Gogoi

Abstract

A study to assess the level of patient satisfaction regarding nursing care in Inpatient Department Of IOCL(AOD) Hospital, Digboi, Assam to assess the level of patient’s satisfaction regarding Nursing care in Inpatient Department of IOCL (AOD) Hospital, Digboi, Assam and to find out the association between the level of patient’s satisfaction regarding nursing care and selected demographic variables such as age, gender, type of family, religion, educational qualification, occupation, marital status, family income and type of community. The author has selected 30 samples by sampling technique and applied descriptive survey design to conduct this study. A 3 point Likert scale with 25 items is used to assess the level of patient satisfaction which was divided into 5 sub heading mainly communication, nursing care, patient expectation, physical environment and technical competence. Data analysis was done by using descriptive and inferential statistics. The finding of the current study revealed that the majority i.e. 22 (73.33%) of sample under study were moderately satisfied, 4(13.33%) were highly satisfied and 4(13.33%) were not satisfied with the nursing care in Inpatient department of IOCL (AOD) hospital, Digboi. Chi-square result shows no association between the levels of patient satisfaction and the demographic variables. The study identified that there is a need for the nurses to improve the quality of nursing care as only 13.33% of the subjects are highly satisfied. The findings of the study suggested that it can be used for the formulation of more accurate intervention for patient care. Keywords: Patient satisfaction, Nursing Care.

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Abstract

Introduction with Objectives: Diarrheal diseases rank among the “to three” causes of pediatric death of the developing world. Dehydration is the most common cause of death in it. The objectives of the study were -to identify the practices, barriers to practice of oral rehydration therapy and its mutual association and association with some selected demographic variables like age, education, occupation, religion, type of community and family income . Methods and Materials: A descriptive survey approach and design was used for the study.Convenience non probability sampling technique was used to collect data from 113 mothers of the underfive children attending the paediatric outpatient department of Guwahati Medical College and Hospital, Assam. Data’s were collected by a structured interview schedule. Result and Analysis: The assessment was done by descriptive statistics. It revealed barrier scores like knowledge barrier (M=2.4, SD=.68),practice barrier(M=4.06,SD=1.91), socio-cultural barrier (M=2.4,SD=.68), Access barrier (M=0.31,SD=0.91), and financial barrier (M=1.72, SD=2.46),. The study findings shows strong association of practice level with age (chi square= 61.54; df=6, p (chi square= 77.53; df=6, p association of knowledge barrier (chi square= 9.5; df=3, p p the mothers. Discussion & Conclusion: 55% of mothers strongly agreed that while practicing ORT their child vomits or had feeling of nausea and the dislikes of taste of ORS are some barriers towards practice of ORT. 31% of mothers believed other traditional method more effective than ORT which is also a moderate barrier to practice ORT. 32 % of mothers said that the cost of ORS is high for them to afford for which they go for traditional method. Therefore strategies should be made to reduce the emetic factor and also to add a good taste in ORS, to reduce cost for increasing its practice. Keywords: ORT, Barrier and Practice.

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