Bhumika Achhnani

Abstract

There are people in this world who feel that they are in charge of everything happening in their life and we also have people who believe that nothing in their life is under their control. And then we also have so many people in between, also some people who believe that either luck or the other people around them are in charge of their lives. This is the concept of locus of control. The education industry as a whole is going through so many changes, with smart classrooms to even smarter kids in schools. Under this background the level of control felt by teachers’ w.r.t. their work and lives in general plays a significant role in deciding what actions they are likely to take in order to change the world around them. The current study focuses on exploring the Locus of Control held by teachers in pre-primary and primary section of Guajarati and English medium schools of Rajkot city. The study focuses on analyzing the relationship between different aspects of Locus of Control and age of teachers, it also focuses on finding out if there are any differences in internal, external and chance Locus of Control of teachers’ w.r.t. marital status and educational qualifications. Keywords: Locus of control, School teachers, Internal locus of control, External locus of control, Luck.

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Abstract

When we talk of higher education managing the perceptions and experiences of different stakeholders becomes very important. Education industry is a perfect example of service industry. The service quality plays a vital role in the success of any service organization. Students today don’t join an education institute only for getting knowledge and education; they are looking for an overall experience. Along with students an educational institute today is facing challenges from various other stakeholders too like parents of students, government agencies, and the industry and also from teachers. The current paper throws some light on the expectations of these different stakeholders and the contributions which these stakeholders can make in order to improve the overall quality of higher education. Keywords: Higher education, Quality of service experience, Stakeholders.

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