Authors : Shashikala G. Hiremani, Dasharath S. Hosamani, Renuka M. Patil, Mahesh B. More, Shivananda M. Gundalli
DOI : 10.18231/j.ijmpo.2020.004
Volume : 6
Issue : 1
Year : 2020
Page No : 14-22
Introduction:. Hospitals are integral component of health care and hospital staff to do their best for good quality services and patients satisfactions. Quality standards of National Accreditation Board for the Hospital and Health care providers (NABH) / National Accreditation Board for testing and calibration Laboratories (NABL) are today highest benchmark standards for hospital quality in India
Aim and Objectives: To study the requirements of quality standards of NABH/NABL and try to implement the same in District hospital.
Materials and Methods: For this project study requirements of quality standards of NABH/ NABL in District hospital Vijayapur selected. To make project literatures were referred for review of hospital and facilities. This Project was done with pre assessment study and then intervention of implementation of quality standards done by sensitizing staff about the quality standards of NABH/NABL in this hospital and implemented of quality standards across the hospital and also with the help of questionnaires by taking patients interview about their satisfaction towards quality of health services.
Results: Majority quality standards are implemented and made them complianced. And remaining non complianced quality standards reviews are noted.
Conclusion: Implemented many quality standards, successfully made noncompliance standards to compliance and recommendations are suggested for noncompliance standards to make compliance in future and non available services and staffs. Most of the patients were satisfied with the quality of hospital services.
Keywords: Hospital, NABH, Standards, Accreditation, Quality.