Authors : Narendra Kumar Ahirwar, Ravindra Singh
DOI : 10.18231/j.ijmmtd.2022.021
Volume : 8
Issue : 2
Year : 2022
Page No : 96-102
The use of teleconsultation / telemedicine has recently undergone rapid growth and proliferation. Although the feasibility of many applications has been tested for nearly 30 years, data concerning the costs, effects, and effectiveness of telemedicine are limited. Teleconsultation / Telemedicine is a convenient tool for providing medical care remotely. It is routinely offered as an alternative to face-to-face consultations in healthcare settings all over the world. Due to the COVID-19 pandemic and increased use of telemedicine in everyday clinical practice, the effectiveness of this modality and patient satisfaction with telemedicine is a subject of growing concern. Researchgate, PubMed and Google Scholar databases were searched. Papers published between January 2020 and April 2022 which met inclusion and exclusion criteria were analyzed. During the COVID-19 pandemic patients have found telemedicine a beneficial tool for consulting healthcare providers. A high level of satisfaction with telehealth was observed in each study across every medical specialty. Telemedicine is undoubtedly a convenient tool that has helped ensure continuity of medical care during the COVID-19 pandemic thanks to its considerable potential. In particular situations, telehealth may adequately replace face-to-face consultation. Regular patients’ feedback is necessary to improve the use of telemedicine in the future.
Keywords: Teleconsultation, Telemedicine, Patient Satisfaction, Telehealth