Authors : Vikash Mishra, Dinesh Chandra, Vimarsh Raina
DOI : 10.55459/ijca/v4i1/vm.dc.vr
Volume : 4
Issue : 1
Year : 2025
Page No : 50-55
Quality management (QM) is a critical component of laboratory services and has evolved significantly to improve the accuracy, reliability, and consistency of test results while meeting increasing demands for patient safety and regulatory compliance. This article highlights the historical development of quality management practices in laboratory settings, key milestones, and recent advancements, including the implementation of quality management systems, adherence to global (like ISO) standards, and the integration of technology to enhance both patient outcomes and operational efficiency.